EnTelegent Solutions Mobile Device Services

by EnTelegent Solutions

MSD & MDM support

 Write a review
Contact Us

Centralized Inventory

Key features:

  • Creates Easy-To-Source, Actionable Data for Quoting Purposes
  • Enables Fast, Efficient Help Desk Support, MACD, and New Service Orders

Carrier & Service Consolidation

Key features:

  • Reduces Complexity
  • Streamlines Management
  • Enables Service Migration/Upgrades (VoIP, SD-WAN, etc.)

Secure Web Portal

User-Friendly Dashboard Provides 24/7/365 Online Access to Inventory, Billing, Service Environment, and Reporting Data

Reporting

Key features:

  • Instant Access to 60+ Standard Reports with Custom Options Available
  • Regular Quarterly Reporting Provided by Entelegent Highlights Savings, Credit Recoveries, Ongoing Cost Reductions, and Service Optimization Opportunities

MACD

Key features:

  • All Move, Add, Change, and Delete Requests Are Managed by EnTelegent For Any Third-Party Service Provider
  • Frees Up Client’s IT Resources
  • Inventory Records Update as MACD Orders Are Completed

Centralized Help Desk

Key features:

  • One Number to Call for All Service-Related Issues
  • Concierge Customer Care (New Services, MACD, and Escalations)
  • US-Based NOC/US-Based Support
  • 24/7/365 Direct Access to Tier II Support