BPO Partners, LLC
Outsourcing advisors & contact center
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Our Solutions
Solving your operational and customer experience needs starts with creating a sound plan and ends with precision execution. Having been in our clients’ shoes for many years, we fully understand and appreciate the operational challenges that exist to execute internal and outsourced customer sales and care operations with excellence on a daily basis. As your trusted advisors, we offer a complete suite of consulting services across your contact center operations that you can leverage to achieve best in class customer experiences.
Customer Experience
- CX Transformations
- Workforce Management Advisory & Support
- Business Process Recommendations
- Support/Sales Operations Assessments & Consulting
Contact Center Outsourcing
- Outsourcing Advisory & Strategy
- Outsourced Partner Sourcing
- Outsourced Partner & Portfolio Assessment
- Best-in-Class Partner Recommendations
Contact Center Technology
- Contact Center Cloud Advisory, Transformations & Sourcing
- Workforce Management
- Project Management
- Unified Communications Advisory & Recommendations