Puzzel Sales Intelligence
Seamless customer experience amplifier
Request a Quote
Smart dialler
Boost agent productivity with automated dialling that allows you to have customers ready for when agents will be available. Sales Intelligence can predict agent availability based on a range of criteria, so automated dialling is more efficient. The call will display with the receiver’s local area code, increasing response rates. Sales Intelligence’s dialler options have different types of automation so you can pick the kind of technology that best matches your company.
Booking system designed for hybrid teams
Sales Intelligence’s geolocation-based booking system is designed to streamline collaboration for teams split between the office and field work. Book easily with suggestions on available time slots that factor in commute time, minimising communication between teams in different locations. The calendar integration allows agents to book appointments in other team members’ calendars without hassle. Agents can book in seconds with more efficiency and less travel time. Teams work seamlessly with simpler workflows.
Insights that matter
Managers can visualise over 80 KPIs and they can customise Sales Intelligence’s real-time reporting dashboard. Agents can track their own performance against targets – even in-between calls.