RTech Solutions

• Reduce expenses
• Approved fire alarm connectivity solution
• Increase uptime
• Improve support & monitoring
• Gain visibility & management tools
• Future-proof your technology

• 5G ready: Bring the benefits of 5G to your organization
• Always on: Maintain business operations and keep critical systems running 24/7/365
• Lower operating costs: Affordable, fixed cost, no self-management required
• Hands free: In an outage, the system automatically swaps to a backup connection
• Cross carriers data pooling: Take control of your data in a way that makes sense to your organization
• Simplified billing: Simplify your accounting with one bill that covers all of your devices and carrier plans

Key benefits:

• We’re your advocate with all major U.S. carriers
• Cross-carrier data pooling for coverage
• Optimal carrier location matching
• One simple bill with all carriers
• Data usage analytics & reporting
• 24/7/365 managed data support
• Fixed, low monthly cost
• Industry-leading hardware
• Managed device & data services
• 2nd SIM and static IP options available

Key benefits:

• Managed device & data services
• Enterprise-class IT support
• Supports most major U.S. wireless carriers
• Cross-carrier data pooling for coverage
• Optimal carrier location matching
• One simple bill with all carriers
• No overage fees
• Asset tracking
• Fixed, low annual or monthly cost
• Industry-leading hardware

Can’t decide on one carrier? You can have them all

• Multiple carriers deployed anywhere: We have a relationship with all the major North American carriers, so you can choose the carrier that works best for each device, depending on location or other factors. It doesn’t matter if you need one or multiple carriers across your devices; all of them can be managed and billed through a single account.
• Share data across devices & networks: Our optimized data plans are for sharing across all devices as needed, no matter where they are. Sharing the data instead of buying a certain amount for each device each month eliminates overage costs. Your business doesn’t have to waste money on data you paid for but never used.

Data protection

• Customer data is stored and processed in accordance with industry best practices. This includes appropriate administrative, physical and technical safeguards to secure data from unauthorized access, disclosure, and use.

Data backup

• System backups are scheduled and managed through an automated system. Full backups of application and database components are performed weekly, incremental backups are performed daily, and data is synced in real-time between data centers.

Data destruction

• Data retention periods are established in contracts or service agreements that outline how and when customer data will be destroyed. Data is destroyed via secure deletion and certified destruction of physical storage media when it is retired.

Monitoring & alarms

• Our NOC provides 24/7/365 monitoring of service performance, security alerts, unusual activity, and resource utilization. We have established protocols to manage issues from detection to resolution, as well as customer communications throughout the process.

Network security

• The RTech network is protected by several layers of security, including Firewalls, NAT, VLAN, host-based IDS / IPS, real-time and scheduled scans for vulnerabilities and malware. Our top-tier data centers employ physical security and redundant systems that ensure the service remains available and its data is protected.