Sangoma Switchvox Cloud

by Sangoma

On-premises communication system

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Departmental Contact Center

• Call Recording
• Monitor
• Whisper
• Barge
• Hot Desking
• Queue Management Switchboard
• Custom Music / Message On Hold (MOH)
• Enhanced CallerID
• Presence Management
• IVR

Call Control

  • Paging & Group Paging
  • Flexible Call Routing
  • Call Transfer, Park, Intercom, & Paging
  • Ring groups
  • Supports Sangoma P-Series phones as well as a selection of third-party phones

Voicemail/Messaging

  • Voicemail-To-Email
  • SMS
  • Instant Messaging

Collaboration

  • Faxing & Mobile Faxing
  • Unlimited Conference Calling
  • Video Conferencing
  • Salesforce Integration
  • Microsoft Teams Integration