AppDirect SmartSupport for Microsoft
Microsoft services and cloud apps support
Access to Microsoft cloud experts anytime and anywhere
AppDirect SmartSupport for Microsoft is a cost-effective way for your customers to get 24x7 access to the technical support they need to successfully use and manage their Microsoft 365 cloud apps and services. SmartSupport by AppDirect offers assistance for Admins and End Users and manages escalations for technical support issues that require intervention from Microsoft.
Top Features
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Support at your fingertips
Get access to experienced technical support experts that take care of solving the critical issues you encounter with your business' cloud services, security software and more.
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Track record of experience
With continued investment in IT Certifications, specialized training & learning and development programs, you'll get effective service from trusted IT experts.
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Fix problems remotely
SmartSupport agents can remotely access your computer to diagnose and repair your business' technical issues.
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Help on your terms
No costly onsite technician fees. No need to work around someone else's schedule. SmartSupport experts are always available via phone or chat.
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Additional Information
Terms & Conditions
Terms of Service
https://www.appdirect.com/legal/procurement/smartsupport-services-addendum
Privacy Policy
https://www.appdirect.com/company/privacy-notice
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